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We will do our best to answer all questions as promptly as possible; however, we believe that there could be certain times of the year where it could be up to 72 hours before we reply.  If your need does not allow that much time, please call us at 501-835-9366 and we will give you our best service as quickly as we can.

​If your problem is not addressed above, please, take a moment to use the form at the top of the page and send us a message that describes your problem.  If there is something you can try yourself, we will let you and future audience readers know here.  Include your email and/or phone number and let us know if/how and when you would prefer to be contacted.

                                                                                   Thank you,

                                                                                    Mike Hubbard

                                                                                    General Manager  

                                                                                    Jay's Service Company, Inc.                          

Do it Yourself / Troubleshooting HVAC forum

Problem: My Thermostat display is blank..... Mr. S

Possible Solution: Typically batteries should be changed each year. Change the battery(s) and see if the problem is not solved.

Problem: The air flowing from my duct registers has become very weak and my house doesn't seem to be cooling as well, in the past few months.... Mr. H

Possible Solution: Check your air filter.  It may be time for it to be changed.  When a filter becomes too dirty, it has a tendency to diminish air flow.  See if a new filter solves the problem.  


Welcome to Jay's Do It Yourself / Troubleshooting Forum!

Submit your questions below and we will respond as quickly as possible.  If it turns out to be a question that we believe other readers will benefit from, we will place it in the list at the bottom of this page.